Terms & Conditions
Last updated: 1 August 2025
Welcome to London Theatre Runway (“LTR”, “we”, “us”, or “our”). By booking a workshop, purchasing a membership or gift card, or participating in any of our programmes, you agree to the following Terms & Conditions.
1. General Information
These Terms apply to all LTR services, including LTR workshops, LTR Junior, Backstage Pass, and the LTR Yearly Membership.
By using our services, you confirm that you are at least 18 years old (except for LTR Junior, which is open to ages 8–17 with guardian consent).
We reserve the right to update these Terms at any time. Updates will be posted on our website and will take effect immediately upon posting.
2. Workshop Bookings
2.1 Cancellations & Credits
We do not offer refunds or credit transfers unless we cancel a session ourselves. Our one exception is if professional performing work stops you from attending. In this case, you will receive a credit to use toward future LTR workshops.
2.2 Transfers
You may transfer your place to another person if you are unable to attend. Please inform us in advance via email.
2.3 Event Changes
In rare cases, we may need to cancel or reschedule a workshop. If this happens, you will receive a full refund or the option to reschedule.
2.4 Participation & Conduct
You must be 18 years or older to attend standard LTR workshops.
Participants are expected to behave respectfully and professionally. We reserve the right to remove anyone from a workshop for inappropriate behaviour, without refund.
2.5 Photography & Filming
LTR may occasionally film or photograph workshops for promotional use.
We will always notify you in advance if filming/photography is planned.
By participating, you agree to the use of your image unless you opt out in writing before the event.
3. Gift Cards
3.1 Redemption
Gift cards can be redeemed for LTR workshops, including LTR Junior and Backstage Pass (unless otherwise stated).
They are valid for 12 months from the date of purchase.
Gift cards are digital only and sent via email.
3.2 Usage
Gift cards can be partially redeemed, with any remaining balance available for future use.
They are non-refundable and non-transferable.
4. LTR Yearly Membership
4.1 Scope & Benefits
The LTR Yearly Membership is a one-off payment (not recurring).
It includes:
10% off all LTR workshops
Priority access to workshop bookings
Exclusive industry discounts from third-party partners
4.2 Limitations
The membership applies only to LTR events and does not cover LTR Junior, Backstage Pass, or any other LTR extensions unless specified.
The membership discount code is personal and must not be shared. Any misuse will result in cancellation without refund.
4.3 Third-Party Discounts
External discounts offered through the membership are subject to change or removal at any time.
LTR is not responsible for the services or products of third-party providers. You are responsible for researching whether they suit your needs.
4.4 No Refunds
The LTR Yearly Membership is non-refundable, including in the event of early cancellation or code misuse.
5. LTR Junior & Backstage Pass
LTR Junior workshops are open to participants aged 8–17, with parental consent required. LTR Junior sessions need to be booked by a person over 18.
Backstage Pass workshops are open to all ages 18+, unless otherwise stated.
The general Terms & Conditions outlined in this document apply to both, including cancellation, credit, and conduct policies.
6. LTR Bursary
The LTR Bursary provides one person per year with free access to all LTR workshops for 12 months.
Selection is based on applications, and the decision is at the discretion of the LTR team.
The bursary has no cash value, is non-transferable, and cannot be deferred.
The London Theatre Runway bursary code is personal and must not be shared. Any misuse will result in cancellation of the bursary with no prior warning.
7. Liability & Safety
LTR will not be held responsible for any injury, loss, or damage incurred during or in connection with our workshops or events.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded by UK law.
8. Data Protection
Your data will be processed in accordance with the UK General Data Protection Regulation (UK GDPR).
We do not share your personal data with third parties without your consent, except where required by law.
See our Privacy Policy for more information.
9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the English courts.
10. Contact Us
If you have any questions about these Terms or your booking, you can contact us at:
📧 info@londontheatrerunway.com
🌐 www.londontheatrerunway.com
Social Media Giveaway Terms & Conditions
For the purposes of these Terms and Conditions, "The Promoter" refers to London Theatre Runway whose Instagram handle is @ltrunway. The "Prize" refers to £90 LTR gift card.
By entering the competition you agree to be bound by these terms and conditions. All entries must be received by 23:59 on 27.11.2023. Two winners in Great Britain (excluding Northern Ireland) will be selected at random by The Promoter on 29.11.2023 and the winner will be notified on or after this date.
The Promotors competitions with entry via Instagram are open only to residents of Great Britain (excluding Northern Ireland). Two winners will be chosen at random from all entrants.
No purchase necessary. Winners will not be required to pay to enter the competition.
Entrants must be over 18 years old on the date of their entry.
Employees of The Promoter are not eligible to enter.
Instagram or Facebook are not in any way affiliated or involved in the competition.
Only one entry per person per competition will be accepted.
Each entrant shall enter the competition via Instagram by liking the competition post, tagging three other Instagram user in the comments of the specified post by @ltrunway and following this Instagram profile.
The Prize will be awarded to a randomly selected winner who has entered on Instagram, using a random number generator. The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled.
The Promoter will not be help liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
To the extent permitted by applicable law, The Promoter’s liability under or in connection with the competition or these terms and conditions shall be limited to the cost price of the Prize in question.
To the extent permitted by applicable law, The Promoter shall not be liable under or in connection with these terms and conditions, the competition or any Prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the promoter and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise.
Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value.
The name, address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable fulfilment of the Prize.
In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.
The Promoter's decision is final. No correspondence will be entered into.
The winner’s name and social media username may be posted on the social media profiles of The Promotor after the winner has been selected.